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Returns Policy

Find Us

Dubai

Support

Email: queenheartjewelryfze@gmail.com

Working hours

Mon – Fri: 08:30 – 20:00
Sat & Sun: 09:30 – 21:30

Have Any Questions?

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Frequently Asked Questions

1. What materials are used in your jewelry?

All our jewelry pieces are crafted using high-quality materials, including sterling silver, 14k and 18k gold, and carefully selected gemstones. We are committed to offering jewelry that is both beautiful and durable.

2. How do I care for my jewelry?

To keep your jewelry looking its best, we recommend storing it in a dry place, away from direct sunlight. Avoid exposure to chemicals such as perfumes and cleaning products. Clean your jewelry regularly with a soft cloth to maintain its shine.

4. What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If you’re not happy with your item, you can return or exchange it within 30 days of receipt, provided it’s in its original condition. Please refer to our Returns & Exchanges page for more details.

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Free Delivery

Free and fast delivery at your doorstep

Easy Payment

Direct bank transfer and online payment

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Have Questions?

Email us if you have any questions